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Merck

UX Design Lead

January 2022 – Current

Senior Designer 

March 2019 – December 2021

UX/UI Designer working across enterprise products, global web platforms, and design systems in a highly regulated environment. My role grew from hands-on product design into broader ownership of design systems, platform UX, governance, accessibility, and global digital experiences.

— Led UX and product design across complex enterprise tools and global digital platforms, translating business requirements and user needs into workflows, prototypes, and high-fidelity designs.

— Helped build, evolve, and govern enterprise design systems supporting global web experiences across markets. Partnered closely with engineering to define component behavior, improve flexibility, standardize patterns, and ensure consistency.

— Established processes for gathering stakeholder feedback and prioritizing product improvements, including user research, usability testing, UAT, backlog management, and a cross-market Design Council.

— Helped scale a global WordPress platform and modernize digital experiences across markets, designing reusable solutions for complex requirements including localization, right-to-left languages, account management, content publishing, search and location tools, material ordering, and other customer and publisher workflows.

— Championed accessibility throughout the product development process, incorporating accessible patterns into design systems, partnering with accessibility specialists, reviewing implementations, and educating teams on accessible design practices.

— Designed and launched a fully responsive five-page global campaign site in under two weeks, piloting an internal design approach intended to reduce agency costs, accelerate time to market, and create a scalable model for localization.

— Served as a UX advocate across product, engineering, business, brand, and agency teams. Used prototypes, research, design rationale, documentation, training, and presentations to build alignment and drive adoption of scalable design solutions.

W2O Group

Associate Creative Director

April 2016 – October 2018

Art Director 

October 2013 – March 2016

Digital Designer 

January 2013 – September 2013

Designed digital experiences, campaigns and brand work for more than 100 clients across healthcare, consumer and technology. Took on increasingly senior responsibilities, earning two promotions and eventually managing and mentoring other designers.

Selected clients: 365 by Whole Foods Market, Adidas, Bayer, Comcast, HP, Intel, Susan G. Komen and Verizon

— Led creative projects from concept and scoping through design and final delivery, spanning digital campaigns, brand identities, social, responsive websites and other experiences.

— Partnered with UX, strategy and development teams to translate client and business needs into thoughtful creative solutions.

— Presented concepts, work-in-progress and final creative directly to clients and agency leadership.

— Led design for two major W2O website rebrands, collaborating closely with executive stakeholders and raising the visibility of the Austin creative team.

— Managed a junior designer and mentored designers across the creative team.

— Helped evolve the identity and creative direction of W2O’s SXSW presence from 2014–2018.

— Collaborated on video and other multidisciplinary projects for client and internal initiatives.

VM Foundry

Designer

April 2010 – December 2012

Client list includes: ExxonMobil, Honeywell, MasterCard, Purdue, San Antonio Visitors Bureau, Toyota

— Designed sitemaps, wireframes and user interfaces (IA/UI/UX)

— Collaborated with in-house development team to ensure seamless deployment

— Created graphics for print and digital ads

— Developed social media graphics to increase engagement

Generation SERVE

F.K.A. Little Helping Hands

Freelance Designer

September 2009 – Present

— Built annual reports showing this nonprofit’s year-over-year growth

— Offered consulting services to marketing team on website and newsletter best practices

— Designed marketing and program materials for both print and online use

— Created event-specific campaigns that utilized existing branding

BuildASign.com

Designer

October 2007 – May 2009

— Partnered with the web team to create graphics and landing pages for BuildASign.com

— Designed marketing emails and optimized them based on engagement metrics

— Led a Print Readiness group to reduce print production waste

— Created sign templates and prepped files for print